Personal Support

An assistant beside a client passing a certification test

One trusted person for everything else — forms and funding, appointments, errands, and the calls nobody gets around to. Also an older parent who needs company, pregnancy support before and after, pet care, and the admin behind a family business.

What Personal Support covers, at a glance.

Appointments & Advocacy

Someone in the room, not just on the calendar.

  • Medical and dental appointments
  • School meetings, with notes taken
  • Specialist visits and assessments
  • The hard conversations
  • A written update after each one

Forms, Funding & Paperwork

The admin nobody hands you.

  • Programs and funding found and applied for
  • Government forms, mail and correspondence
  • The offices, waitlists and follow‑up calls
  • Renewals and deadlines tracked
  • Admin and repetitive tasks for a family business

Work, Volunteering & Purpose

Something to get up for.

  • Work and volunteer placements found
  • Applications and interview preparation
  • Supported through the first weeks
  • Courses and community programs

Elderly Support & Companionship

For an older parent or grandparent.

  • A steady person to talk to each week
  • Getting outside and staying active
  • Appointments attended together
  • Help with phones, devices and letters

Pregnancy & New Baby

Before and after.

  • The everyday load kept up while you recover
  • Errands, appointments and paperwork
  • An extra pair of hands through the first months

Errands & the Everyday

The week, actually handled.

  • Groceries shopped for, picked up, restocked
  • Returns, deliveries and the running‑around
  • Pet care when life gets busy
  • A walk, the gym, a swim — getting moving

Something not on the list? Email us and ask — we’ll check with the assistant.

Good to know: no one is an expert at everything. When you apply, tell your assistant the tasks you’ll need most often — they’ll be straight with you about what they can take on.

Traditional Assistant

For clients who’d otherwise stay home, we find the right programs, handle the applications, and go with them.

  • We find what fits — job-skills training, courses, volunteer roles, and activities matched to what the client actually needs.
  • We handle the applications — the forms and follow-ups that decide whether they get in, filled out and filed.
  • We go with them — into the class or the meeting, helping them earn certificates, then re-teaching it after so it sticks.
  • We handle every conversation — don’t worry about the emails, phone calls, and in-person meetings; we take care of all of it, alongside the client we’re supporting.
  • We report back to you — a written update after each step, so your family always sees the progress.

A real result: one client’s ~$4,000 vocational assessment was fully funded — and they now receive monthly financial support that helps pay for their Private Family Assistant. The kind of help many families never know exists.

An assistant beside a client passing a certification test
View real session

Elderly Support and Friendship

For an older parent or grandparent — a steady person to talk to, get outside with, and share the week.

  • Someone to talk to — a familiar face, every single week.
  • Out and active — walks, errands, coffee, time in the community to keep the body moving.
  • English lessons — practice to feel confident at the grocery store and in day-to-day life.
  • Appointments and medication — kept track of, attended, and followed up on.
  • Something to look forward to — real activities, not another day in front of the TV.
  • Online or in person — whichever suits them; some prefer video from home, others like meeting face-to-face.
A senior and her assistant on a video English lesson
View real session

Pregnancy Support (before and after)

Through pregnancy and those first months, the everyday load kept up while you rest and recover.

  • The paperwork of a new baby — benefits, registrations, and forms handled while you rest.
  • Appointments and follow-ups — booked, attended, and written down so nothing is missed.
  • Someone with you at prenatal appointments — so you are not doing it alone.
  • A hand with your other kids — the older ones looked after while you rest.
  • Support if you work from home — help with the work tasks piling up while you take care of yourself.
A tired parent resting at home with the little ones

Pet Care

Your pets are family too — a familiar, trusted person to look after them when life gets busy.

  • Pet sitting while you’re away — reliable care when you travel, at your home or the assistant’s, keeping your pet comfortable and in routine.
  • A hand when your pet is sick — vet trips, medication, and extra attention on the hard days.
  • Help during busy stretches — walks, feeding, and check-ins whenever your schedule gets tight.
  • Socializing your dog — getting them out to meet other dogs and people, building good habits.
  • Everyday pet care — dogs, cats, and any other pet, plus a guiding hand for first-time owners.
A calm, well-cared-for dog resting at home

Admin support for parents who run a business.

The paperwork and repetitive tasks handled, so you can focus on the work that pays.

  • Documents and filing — invoices, records, the admin that piles up.
  • The repetitive stuff — organized and taken off your plate.
  • A reliable second set of hands — for the tasks you never get around to.
Stacks of paperwork and documents on a desk

Need a personal assistant?

Join the Waiting List

Every assistant covers Education, Life Skills, Childcare and Personal Support — you never pick just one, and there’s no extra fee per area. Each family draws on the mix they actually need.