Personal Support

The broadest way an assistant helps your family. Where most services handle a single task, this is one trusted person who steps in across everyday life — quietly taking on whatever your family needs, week after week.

Traditional Assistant

For clients who’d otherwise stay home, we find the right programs, handle the applications, and go with them.

  • We find what fits — job-skills training, courses, volunteer roles, and activities matched to what the client actually needs.
  • We handle the applications — the forms and follow-ups that decide whether they get in, filled out and filed.
  • We go with them — into the class or the meeting, helping them earn certificates, then re-teaching it after so it sticks.
  • We handle every conversation — don’t worry about the emails, phone calls, and in-person meetings; we take care of all of it, alongside the client we’re supporting.
  • We report back to you — a written update after each step, so your family always sees the progress.

A real result: one client’s ~$4,000 vocational assessment was fully funded — and they now receive monthly financial support that helps pay for their Private Family Assistant. The kind of help many families never know exists.

An assistant beside a client passing a certification test
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Elderly Support and Friendship

For an older parent or grandparent — a steady person to talk to, get outside with, and share the week.

  • Someone to talk to — a familiar face, every single week.
  • Out and active — walks, errands, coffee, time in the community to keep the body moving.
  • English lessons — practice to feel confident at the grocery store and in day-to-day life.
  • Appointments and medication — kept track of, attended, and followed up on.
  • Something to look forward to — real activities, not another day in front of the TV.
  • Online or in person — whichever suits them; some prefer video from home, others like meeting face-to-face.
A senior and her assistant on a video English lesson
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Pregnancy Support (before and after)

Through pregnancy and those first months, the everyday load kept up while you rest and recover.

  • The paperwork of a new baby — benefits, registrations, and forms handled while you rest.
  • Appointments and follow-ups — booked, attended, and written down so nothing is missed.
  • Someone with you at prenatal appointments — so you are not doing it alone.
  • A hand with your other kids — the older ones looked after while you rest.
  • Support if you work from home — help with the work tasks piling up while you take care of yourself.
A tired parent resting at home with the little ones

Pet Care

Your pets are family too — a familiar, trusted person to look after them when life gets busy.

  • Pet sitting while you’re away — reliable care when you travel, at your home or the assistant’s, keeping your pet comfortable and in routine.
  • A hand when your pet is sick — vet trips, medication, and extra attention on the hard days.
  • Help during busy stretches — walks, feeding, and check-ins whenever your schedule gets tight.
  • Socializing your dog — getting them out to meet other dogs and people, building good habits.
  • Everyday pet care — dogs, cats, and any other pet, plus a guiding hand for first-time owners.
A calm, well-cared-for dog resting at home

Admin support for parents who run a business.

The paperwork and repetitive tasks handled, so you can focus on the work that pays.

  • Documents and filing — invoices, records, the admin that piles up.
  • The repetitive stuff — organized and taken off your plate.
  • A reliable second set of hands — for the tasks you never get around to.
Stacks of paperwork and documents on a desk

The things that need a capable person.

Programs & funding

Found, applied for, and followed through — the support you are entitled to but nobody hands you.

Appointments & specialists

Booked, attended, and written up, so nothing is missed or forgotten.

Work & volunteer placements

Found, applied for, and supported through the first weeks.

Government forms & mail

Filled out, sent, and followed up.

Making the calls

The offices, waitlists and follow-ups nobody gets around to.

Groceries & errands

Shopped for, picked up, returned, restocked — the running-around, done.

Moving and exercise

A walk, the gym, a swim — whatever gets someone up and going.

The hard conversations

Someone in the room for the meetings that matter.

Something not on the list? Just ask. If it’s the kind of thing an assistant can help a family with, we’re in.

Good to know: your assistant is a real person — genuinely skilled and knowledgeable, but no one is an expert at every single thing. So when you apply, or in your first meeting, tell them the tasks you’ll want most often — the regular, recurring ones — and they’ll be upfront about what they can take on. Across every part of Personal Support they can help in some capacity; that first conversation just sorts out the specifics.

One person. Everything else.

Ready to hand some of it off?

Request an Introduction

Every assistant covers Education, Life Skills, Childcare and Personal Support — you never pick just one, and there’s no extra fee per area. Each family draws on the mix they actually need.