Schedule
Requests
Add a child
Families asking to add a child. Answer yes, suggest something else, or say no.
No requests to add a child.
The latest offer
What was said
Your turn
Nothing waiting for you
New requests from families show here the moment they ask.
Waiting for the family
Waiting for the owner
Your families’ last 50 answered requests. Nothing here can be changed — it is the record.
No answered requests yet. Approved and rejected requests show here.
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Suggestions so far
Their words
Times offered
If you approve
The time off it falls in
Children on this planAsk your Assistant to add a brother or sister, together or in their own class.Add a childFamilies asking to add a child. Answer yes, suggest something else, or say no.Add a childNo other child has been added yet.No requests to add a child.This list didn’t load · Try againThat request didn’t open · Try againOpenAgreed {date}Ended {date}Your answerWaiting for the familyWaiting for the AssistantAgreedNot this timeTaken backClosed after 14 daysCloses {date} if no one answers.{child} joins {with}’s class{child}’s own classat {with}’s usual timeFrom {date}When the next plan startsFrom the plan hours{price} a class, {n} classes paid upfront ({total}){price} a class, billed after each classFreeA shared class still comes off the plan once, at its length.Uses {hours} more of the plan each week.Uses none of the plan’s hours.You’d earn {price} a class — all of it yours.Adding {child}The latest offerWhat was saidAskedSuggestedAcceptedSaid noTook it backClosedFits your week.Clashes with your calendar on {dates}.AcceptYes, as askedSuggest something elseSay noTake back the requestCloseSending…Agreed. The calendar, the hours and the bills now follow it.Add a childYour Assistant’s usual terms are filled in. You can change anything.Suggest something elseWhich childNot listed? Add them under Family first.TogetherTheir own classTogether withAt the same day and timeWhich weekly timeWeekly timesAdd another timeRemoveStartingFrom a dateWith our next planFirst dayHow to payFrom the plan hoursPer class, paid upfrontPer class, after each classFreeThe class uses your plan’s hours, like any session.You pay for a set of classes at the start.A small bill comes after each class.No charge, if your Assistant agrees.A 1-hour class takes 1 hour off the plan.8 classes × $15 = $120, billed once now; the next 8 are billed when these run out.4 classes at $15 = 4 bills of $15.A brother joins the class and the bill stays the same.Both children in one class, at one time.A 1-hour class together still takes 1 hour off the plan, not 2.The new child gets a time of their own.A Wednesday 4–5 pm class just for them.You agree to it as it is.The calendar, the hours and the bills then change by themselves.You agree to these terms and the child is added.The first class then shows on your calendar.Send back another time or price.“$15 instead of $20” — the family can accept or suggest back.Close the request with a short reason.“My Saturdays are full until December.”The request closes and your Assistant is told. You can ask again any time.You change your mind before your Assistant answers.Price per class ($)Up to {max} a class ($30 for each hour of class).Classes paid upfrontA noteWhat does your child need help with?Why (a short note)Your Assistant decides the final terms.Send the requestSend the suggestionSay noTell the family why, in a sentence or two.SendTake back the request?Your Assistant is told. You can ask again any time.Keep itReason (optional)Choose which child.Choose together or their own class.Choose which brother or sister the class is shared with.Choose one to three weekly times.Each weekly time needs a day, a start on the quarter hour and a length.The same weekly time is listed twice.Choose a first day from today to six months ahead.Choose how to pay.Write the price in whole dollars.The price can be at most {max} a class.Choose 1 to 24 classes.Add a short note (10 characters or more).That didn’t save. Try again.1 hour{n} hours0 hours{n} h{day} {time}SundaysMondaysTuesdaysWednesdaysThursdaysFridaysSaturdays1 hour2 hours3 hoursScheduleRequestsFamilies asking to move, cancel or add a session.What was answered, and how.Sessions cancelled straight away — no approval needed.Request viewsWaitingReviewedCancellation logYour turnWaiting for the familyWaiting for the ownerNothing waiting for youNew requests from families show here the moment they ask.Requests didn’t loadCheck your connection, then try again.The history didn’t loadMoveCancelExtra sessionOnline ↔ in personRequestA familyNo exact time givenAsked by {name}A new sessionCancel this sessionOnlineIn personToday1 day{n} days{family}, {kind}, {ask}, waiting {age}SessionAsks toMove toSwitch toTheir wordsSuggestions so farFamilyAssistantOwnerWaiting for the family: they have not accepted the counter-offer yet.This request is no longer openIt was {state}: “{answer}”It was closed by the system without an answer — nobody was told.It isn’t available to you.You took it back before it was answered. The family was told.The Assistant took it back before it was answered. The family was told.approveddeclinedCloseNo answered requests yet. Approved and rejected requests show here.ApprovedDeclinedAsked: “{words}”Answer: “{words}”Answered {ago} · asked {day}Nothing here can be changed — it is the record.Your families’ last 50 answered requests. Nothing here can be changed — it is the record.No cancellations yet. Cancellations happen immediately — when sessions are cancelled they appear here for your records.CancelledLate cancelHoliday · no chargeSession {when}Cancelled by {name} ({role}) · {ago}{holiday} · cancelled by the systemNo reason providedApproveOverride time off and approve…Suggest another timeDeclineTake backChecking…If you approveNo cost to the family.No cost to the family: its Flex Token is waived.No cost to the family: this session takes no hours.Uses 1 Flex Token ({n} of {total} left after).All {total} Flex Tokens are used, so this forfeits {h} of the plan.It starts within 24 hours: it will be marked a late cancel.No Flex Token. The extra session uses plan hours when it is completed.A free session: no hours are taken. It is marked Free.No plan hours: it comes from the family bank when it is completed.Times offeredfirst choiceThe time off it falls inEvery {day}all dayWaiting for the owner: online ↔ in person changes are the owner’s to answer.Waiting for the owner: a request an Assistant files is the owner’s to answer.Waiting for the owner. You can take it back until it is answered.A free session is confirmed by Private Mentorship or the Assistant. Decline this request and file a new one.Who asked couldn’t be read, so what it costs can’t be told. Close it and open it again.This session has no plan on file, so its Flex Tokens can’t be counted. Decline it, or move the session on the Calendar.The Flex Tokens couldn’t be read. Close it and open it again.The session couldn’t be read. Close it and open it again.This session has already started. Mark it on the Calendar as Didn’t happen.Open the session on the CalendarNo exact time was given. Suggest one, or decline.The time asked for has passed — suggest another time.The family has no active plan at that time, so an extra session can’t be booked.The clash check didn’t answer, so Approve isn’t offered. Close it and open it again.The Assistant already has a session then.That time falls inside the Assistant’s time off. You can override it with a reason.That time falls inside the Assistant’s time off. The owner can override it, or you can suggest another time.BackYour reasonThe family sees your reason.Write a few words for the family (at least 3 characters).DeclineA note for the familyThe family can accept it, or suggest another.ContinuePick a day and a time.That time has already passed.That time is in the Assistant’s time off.The clash check didn’t answer, so nothing was sent. Try again.The Assistant marked this time as off. Approving puts the session in it anyway. Your reason is kept on the request.Why override it?Say why (at least 4 characters) — the reason is kept on the request.ContinueNo hours come off the plan or the bank. It is marked Free; the owner and the session’s Assistant see your reason, the family does not.Why is it free? (required — only the owner and the session’s Assistant see this; the family does not)For example, a make-up for the session we movedSay why it is free (at least 10 characters) — the reason goes on the record.ContinueBackApprove this request?Override the time off and approve?ApproveFrom {from} to {to}.A new session: {when}.The session on {when} is cancelled.It goes into the Assistant’s time off, with your reason kept on the request.The family is told.Decline this request?The family is told, with your reason.DeclineSuggest this time?Send the suggestionTake back this request?Nothing on the schedule changes. The family is told it was withdrawn.Take it backApproving…Declining…Sending…Taking back…Approved — the family is toldDeclined — the family is toldSuggestion sent — the family is toldTaken back — the family is toldClose and check the requestThe answer was lost — it may have gone through. Close this and check the request before trying again.This request was already answered or changed. It is shown again as it is now.This request changed on another screen — close it and open it again.This request isn’t yours to answer.It wasn’t sent: {why}It couldn’t be approved.It couldn’t be declined.The suggestion couldn’t be sent.It couldn’t be taken back.Try again