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  • Needs you
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You

  • My profile
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  • Today
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  • Clients
    • No families yet
  • Family Studio
  • Log
  • More

Pinned

  • Grading
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  • Tasks
  • Session activity
  • Support workspaces
  • Requests
  • Time off
  • Pauses
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  • My profile
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You

  • My profile
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Pinned

  • Lesson Journal
  • Where you’ve been
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Appearance

Ask in Your Family

Run the business

Mail settings

Who reads the mail, which addresses it comes from, and where each kind goes.

The team

Everyone who can read and answer the business email.

Add a manager

A manager can read and reply to every email the business receives.

Where each kind of mail goes

The first rule that matches, lowest number first, decides. Mail no rule matches stops at the manager.

No rules yet. Everything stops at the manager.

Try a message

Asks the real router, with the rules as saved now. Nothing is sent or changed.

Addresses that are read

The whole privacy line. Mail to any address not on this list is never read, including your own.

No addresses yet. Nothing is read until you add one. That is the safe default.

The inbox that is read

One Google account, named here. Only mail sent to a watched address is read from it.

Google connection

Google opens: sign in as the inbox’s account and allow reading its mail. It brings you back here.

The reader

Mail settingsRun the businessWho reads the mail, which addresses it comes from, and where each kind goes.Back to the mailOnly the owner can change theseChanging who reaches whom is the owner’s call.The settings didn’t loadNothing has been shown. Try again.That part didn’t load.Try againThe teamEveryone who can read and answer the business email.{name} (you)Can change these settingsWorks the queueOwnerAdminSuper adminManagerCan’t be removed hereRemove accessRemove {name} from the mail?They lose access at once. Every conversation and note they wrote stays, so the next manager sees the full history.Remove accessAccess removed. Their work stays.Add a managerA manager can read and reply to every email the business receives.Choose a personNobody eligible yetMake a managerMake {name} a manager?They will be able to read and reply to every email the business receives.Make a managerThey are a manager now.Pick a person first.no emailWhere each kind of mail goesThe first rule that matches, lowest number first, decides. Mail no rule matches stops at the manager.No rules yet. Everything stops at the manager.Rule nameWhere it goesPriority (lower wins)Matches onTagfor example moneyHow it matches: {type}Goes to youStops at the managerLeave for anyoneOnOffSwitch {state}SaveDeleteAdd a ruleSaved.Deleted.Added, switched off. Edit it, then turn it on.Give the rule a name.A rule needs something to match on.Priority must be a number.Delete “{name}”?Mail that used to match it will stop at the manager instead.DeleteNot yetThat didn’t save. Try again.Try a messageAsks the real router, with the rules as saved now. Nothing is sent or changed.A message to tryPaste or type what an email might saySent toWhere would it go?Type a message first.Goes to youStops at the managerLeft unassignedMatched: {name}Tagged {tag}, priority {n}.Matched a ruleTagged {tag}.No rule matchedThat is the default, and it is the safe one.noneThe router didn’t answer. Try again.Addresses that are readThe whole privacy line. Mail to any address not on this list is never read, including your own.No addresses yet. Nothing is read until you add one. That is the safe default.Shows in the queue as {name}Being readPausedPauseResumeRemovePaused. New mail there will be ignored.Resumed.Removed.Added.Add an addressname@yourbusiness.comAddOnly business addresses. Never a personal one: a manager can read everything that arrives at a watched address.That doesn’t look like an email address.Already on the list.Stop reading {addr}?Conversations already in the mail stay. New mail to that address will be ignored.Stop readingThe inbox that is readOne Google account, named here. Only mail sent to a watched address is read from it.Nothing chosen. The mail is reading no mail at all.Change the accountGoogle accountname@yourbusiness.comSaveSwitch reading offAccount set. Connect Google as that account if you haven’t.Reading switched off.That doesn’t look like an email address.Read the inbox of {addr}?Only mail sent to a watched address is read. Everything else in that inbox is ignored. Never a personal account.Read this inboxSwitch mail reading off?No email will be imported until an account is set again.Switch offGoogle connectionNot connected. The mail can’t read anything yet.Connected as {has}, but the inbox is set to {want}. Connect as that account instead.Connected as {has} with mail access. Ready.Connected as {has}, but without mail access. Connect again and allow the mail permission.Connect GoogleGoogle opens: sign in as the inbox’s account and allow reading its mail. It brings you back here.Google can’t be opened right now. Try again in a moment.We couldn’t check the connection.The readerThe reader hasn’t run yet. Once it is switched on it checks your inbox every few minutes.Working. Last checked {when}, brought in {n} that time.The reader is stuck. Last tried {when}: {why}We couldn’t read the reader’s state.Try again

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Session time

Session time{host} is in the roomIt’s time for your session with {host}{child}’s session with {host} is onYour session with {host} is on{host} is ready for youStarts in 1 minuteStarts in {n} minutesHappening nowYour session started at {time} — {host} will let you in.You’ll wait privately until {host} lets you in.Enter the waiting roomOpening the waiting room…Opening…Try againWe couldn’t open the waiting room just now. Please check your connection and try again.your Assistant{line}. Enter the waiting room

Search

YouTodayCalendarMessagesClientsFamily StudioLogMoreHomeScheduleLearningMoreLanguageEnglish简体中文Security2-step sign-in and your passwordInstall the appPrivate Mentorship on your Home Screen, one tap awayTeachingScheduleYouLessonsInboxFamiliesMoneyTeamThe websiteMapsHelpSessionsLearningPlan & HoursFamilyGradingWork waiting for your gradeLesson LibraryWorksheets, assignments and homework to sendWhiteboardsBoards from your video sessionsTasksOpen tasks from every family’s notebookSession activityHow focused each online session wasSupport workspacesOutside funding and supports, like CLBC and WorkBC, for your clientsRequestsMoves, cancellations and extra sessionsTime offDays and hours you’re not availablePausesFamilies taking a break from their planMy hoursHours added and used on your families’ plansMy earningsYour own share of what your families paidHolidaysWho has a session on each holiday, and their answersMy profileWhat families see about youYour contractor agreementRead and sign the agreement with Private MentorshipStudioStart or join a lesson, who is at the door, the week, recordingsLesson logSessions waiting for their write-up, and the ones loggedNotebooksEvery family’s notebook at a glanceMailThe business email: read, reply, fileLive chatVisitors who wrote in the website’s chatMeetingsVideo calls with a link — hiring and new familiesNew familyCreate a family: login, plan, weekly timesEnquiriesFamilies who applied on the websiteWaiting listFamilies and assistants in lineSupport workspacesFunders’ goals, people and funding — CLBC, WorkBC — per clientIntro requestsFamilies who picked Assistants to meetSchedule adjustmentsFamilies asking for a different weekly timeMoneyOwed, paid, payouts and what’s coming upReportsRevenue, all time, top families, payouts and exportsHiringCandidates, decisions, contracts and linksInterview linksThe briefing, end-of-session and package links to sendContractsEvery Assistant’s contractor agreementAssistant profilesWhat families see, and what waits for your approvalNeeds youWhat the website’s checks foundHousekeepingStuck rooms, stale requests and what waits for youAudit trailEvery change to money and plans, and the checks’ findingsVisitor recordingsWatch how visitors used the websiteWarning wordingThe travel-time warnings’ wordsDeletion requestsPeople who asked to delete their accountReported messagesMessages someone reported in MessagesInstallsWho added the web app and the browser extensionSmoke testA quick run through the website’s key pagesClaude usageWhat Claude does for the website, and what it costsClient mapEvery family and Assistant on the mapClient activity mapWhere one family’s lessons have beenAssistant helpResourcesGuides and files for your workRoster, hours, contracts, pay and absencesAll assistantsEvery Assistant’s profile, as families see itLesson JournalNotes from every lessonWhere you’ve beenEvery place from your sessions, on a mapMy AssistantWho works with your familyOur AssistantsMeet every Private Family AssistantLearning PlanThe road aheadGradesMarks and feedbackYour PlanYour agreement and detailsHoursHours and payment historyMembershipChange your plan or scheduleTo-Do boardThis week’s jobs, card by cardFamily NotebookLong-term notes, tasks and contactsShared FilesYour family filesYour FamilyMembers and invitationsSupport workspaceGoals, the people around you, funding and progressFamily BriefingWhat a new Assistant needs to knowSend a giftA Private Family Assistant, for someone you care aboutHelpAnswers, and how to reach usSearchSearch every page, file, person, lesson…SearchClose search⌘KSearching everywhere…No matches for {q}Search hit an error. Try again.Some places didn’t load, so this may not be everything.Try again{n} match across {g}{n} matches across {g}1 group{n} groupsShow {n} moreAll{name} (You)my account profile you selfPagePage · {group}Browse by categoryPick a category to see recent items, or start typing to search everywhere.Browse recentAll categoriesLoading recent items…Nothing in {g} yet.Nothing in the {w} — showing all time1 item · {w}{n} items · {w}Past dayPast weekPast monthAll timepast daypast weekpast monthA to ZPeopleWorkAdminMy clientsMoreEducationMy familyHover or arrow-key over a result to preview it.Showing {n}SearchType to search every page, file, person, lesson, invoice, message, and more.Quick previewOpen full pageOpen pageBack to resultsWhat would you like to do?PagesActive clientsParentsAssistantsFamily groupsApplicantsSessionsLesson logLesson JournalInvoicesLesson LibraryAssignmentsHomeworkTests and quizzesSession recordingsFamily NotebookScheduleMessagesPlansWorksheetsAssignmentsHomeworkBriefingsNotesTasksContactsPageFamily workspaceFamilyParentAssistantApplicantScoutingSessionLesson logLesson JournalInvoiceLibraryAssignmentHomeworkTestRecordingScheduleMessageConversationTaskContactNoteBriefingPlanIn the menuWhat it isStudentClientWhenAssistantFocus areaKey conceptsNext session notesFeedbackDateTotalBalanceStatusSubjectNotesTypeEmailPhoneParentPlanContactCreatedLegal nameRoleGradeTopicSub-topicSharedYes — in the shared libraryUpdatedReasonRequested dateConversationSentMessageAssignedDueRecordedLengthKept untilCategoryOrganizationSummaryReferenceParent / Family Owner{n}h{n} minTest or quizScouting candidateSubmittedLink closedLink expiredOpened, not submittedNot opened yet{type} requestSchedule request
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Viewing as {name}Getting your page readyCouldn't check your account; try againOwnerAssistantFamily accountStudent accountNo families yetYour families didn’t load. Open any page to try again.Messages, {n} unreadAdd it to the side menu, one click from anywhere?Remove it from the side menu?Add to side menuRemove from side menuCancel
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